FAQs
From timelines and pricing to ongoing support and security — here's everything you need to know before we start building your website.
How long does it take to build a website?
Most websites are completed within 7-14 days depending on complexity. Simple landing pages often launch in 3-5 days, while e-commerce sites or custom applications can take 2-4 weeks. You'll get a detailed timeline during our initial consultation.
What's included in your ongoing support?
Our ongoing support covers 24/7 monitoring, security updates, content edits, technical assistance, regular backups, performance tuning, and monthly analytics. Think of it as having a dedicated web team keeping everything fast, secure, and up to date.
Can you redesign my current site or do you only build from scratch?
Both. We'll audit what you already have and recommend the fastest path to better results—refresh, rebuild, or migrate—based on goals, timelines, and budget.
Will my website be mobile-friendly?
Absolutely. We design mobile-first so every page looks sharp and converts on phones, tablets, and desktops.
Do you handle hosting and maintenance?
Yes. We offer managed hosting and ongoing care—security updates, backups, monitoring, and performance tuning—so you don't have to worry about the infrastructure.
Can you help with the words and images?
Yes. We provide copywriting and content support, plus guidance on imagery and brand assets. We can also source on-brand stock content when needed.
Do I have to pay for hosting?
Yes — hosting is required, and it's part of what keeps your website working properly over time.
Do you set up Google Business and social accounts?
Yes. We can set up and optimize Google Business, Facebook/Instagram, TikTok Shop, and more so customers can find and trust you everywhere online.
Do you build online stores?
Yes. We create secure shops with products, payments, shipping and tax rules, and inventory. We also connect your CRM, email, and analytics so everything stays in sync.
Can you connect forms, bookings, or a CRM?
Definitely. We build lead forms, booking flows, and integrations with CRMs and calendars so every inquiry lands exactly where you need it.
Will my site be secure?
Yes. We include SSL, hardened hosting, ongoing updates, malware scans, and daily backups, plus guidance on access roles and login best practices.
Do you guarantee rankings on Google?
No — no agency can guarantee rankings. What we do is build your site so it's structured and discoverable, creating the best possible environment for visibility. Long-term growth requires ongoing content and promotion strategies.
What about AI SEO and ChatGPT visibility?
We structure content and metadata so your brand is easier for AI systems to understand and reference, then refine based on the real questions people ask.
Will my site show up on search engines right away?
New sites often take some time (days to weeks) to be indexed after launch. We help configure sitemaps and tools like Search Console to speed recognition, but index timing can vary.
Can I do SEO myself later?
Yes. Because your site is built with strong foundations, you can update content, publish regularly, or work with an SEO partner without technical blockers.
How do we get started?
Send a quick message through the contact form. We'll schedule a short call, outline your options, and deliver a clear plan and quote.
Do you offer payment plans or retainers?
Yes. Most projects are split into milestone payments, and we also offer ongoing retainers for support, content, or growth initiatives so you can budget confidently.
What if I already have SEO work done?
We can structure your site so existing SEO efforts continue to work and improve over time.
Can you collaborate with our internal marketing or dev team?
Definitely. We regularly partner with in-house teams and agencies—sharing documentation, staging access, and async updates so your crew stays in the loop.
How do revisions work?
We plan structured feedback rounds—typically a wireframe review and a final pass—plus quick tweaks during launch. Larger scope changes get documented so everyone understands timeline and cost impacts.
What do you need from me to get started?
Brand assets, any existing logins, and clarity on goals. We'll send a simple onboarding checklist covering content, integrations, and decision makers so kickoff stays smooth.
How is this different from a regular website page?
Landing pages are built to focus on one clear goal — getting calls, signups, or inquiries — without distractions that pull visitors away.
Can changes be made if an offer isn't working?
Yes. Messaging, layout, or calls-to-action can be adjusted so the page stays aligned with what's actually getting results.
Is this meant for ads or marketing campaigns?
Yes. Landing pages are often used alongside ads, email campaigns, or promotions where focus and clarity matter most.
Is this a one-time build or an ongoing service?
Your website includes ongoing hosting, maintenance, and support to keep it reliable long-term.
Will this work for my type of business?
Standard business websites are designed for service-based and local businesses that need to clearly explain what they do and generate leads.
Can the site grow as my business grows?
Yes. The structure supports adding new pages, services, or features over time without rebuilding.
Do I need technical skills to publish content?
No. Publishing new posts is designed to be straightforward and doesn't require technical knowledge.
Will adding more posts slow the site down?
No. The blog is structured to handle growing content without hurting performance or usability.
Is blogging worth it if I'm not posting every week?
Yes. Even occasional, well-structured content can support long-term visibility and credibility.
Is this built for mobile users?
Yes. Restaurant websites are designed primarily for phones, where most customers are searching.
Can it work with ordering or delivery platforms?
Yes. The site can connect with the tools customers already use to place orders, make reservations, or get directions.
What happens if something breaks during business hours?
Support is in place to keep the site online and working when customers need it most.
Can this handle more products over time?
Yes. The site is built to support adding products and features as your store grows.
Will checkout be simple for customers?
Yes. The layout and flow are designed to reduce confusion and abandoned carts.
Does this work with payment and shipping tools?
Yes. Common payment providers, shipping services, and inventory tools can be integrated.
Is this only for large companies?
No. Custom applications are built when off-the-shelf tools don't fit how your business actually works.
Will this replace manual or repetitive tasks?
Yes. Many custom systems are built specifically to reduce repetitive work and streamline processes.
Who supports the application after launch?
The same team that builds it continues supporting it, so nothing gets lost in translation.
Is this just for designers or creatives?
No. Portfolio websites work well for anyone who needs to showcase projects, work, or case studies clearly.
Can I add new work later?
Yes. New projects can be added without redesigning the entire site.
Will it still look good years from now?
Yes. The design and structure are built to hold up over time, not follow short-lived trends.